Privacy Policy and Terms of Use

This Privacy Policy outlines how we collect, use, store, and protect personal information when you use our platform. By accessing our website, you agree to the practices described in this policy. We are committed to ensuring that your privacy is protected under applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

We may collect the following personal information:

  • Account Information: Your email address and password for authentication purposes.
  • User Content: Any website links, images, and country location that you voluntarily provide to enhance your profile or discoverability on the platform.
  • Automatically Collected Data: IP addresses, browser type, device information, and cookies to improve user experience and website functionality.

We use your data to:

  • Provide access to our platform and secure your account.
  • Display your shared website link, image, and location to other users for discoverability.
  • Improve our platform's functionality, monitor performance, and ensure security.
  • Comply with legal obligations or respond to valid law enforcement requests.

Under the GDPR, we rely on the following legal bases for processing your data:

  • Consent: For the use of cookies and other optional data processing.
  • Contractual necessity: To provide access to your account and services.
  • Legitimate interest: For improving user experience and ensuring platform security.

You have the following rights concerning your personal data:

  • Access: Request access to the personal information we hold about you.
  • Deletion: Request deletion of your data, subject to certain legal limitations.

We may use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings, and you may opt out of certain cookies where applicable laws require explicit consent (GDPR).

We employ security measures such as encryption and secure servers to protect your personal data from unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We do not sell your data. However, we may share your data with:

  • Service Providers: Trusted third parties that help us operate the platform (e.g., hosting, security).
  • Legal Obligations: Government authorities, if required by law.

We retain your data only as long as necessary to provide our services or meet legal obligations. You may request data deletion by contacting us. Alternatively, you can simply delete your account to remove all your data from our system.

If you access our platform from outside your country of residence, your data may be transferred internationally. We comply with applicable laws when transferring data across borders.

If you have any questions regarding this policy or requests related to your data, please contact us at: support@telotree.com

By accessing and using this platform, you agree to comply with these Terms of Use. These terms constitute a binding agreement between you and telotree. Please read them carefully.

  • Registration: To access our services, you must provide a valid email and password. You are responsible for keeping your login credentials confidential.
  • Accuracy: You agree to provide accurate and complete information during registration and profile updates.
  • Termination: We reserve the right to suspend or terminate your account if you violate these terms or engage in prohibited activities.

You are permitted to share website links, images, and location on our platform. By submitting content, you agree to:

  • Not upload content that violates any laws, third-party rights, or our policies.
  • Grant us a non-exclusive, royalty-free license to use, display, and share your content on the platform.
  • Ensure that the content you share is not harmful, defamatory, or illegal.

You agree not to:

  • Use the platform for any illegal or unauthorized purpose.
  • Upload viruses, malware, or other harmful software.
  • Infringe on the intellectual property rights of others.
  • Engage in spamming, scraping, or overloading our servers.

All platform content, including text, graphics, logos, and software, is the property of telotree or its licensors. You may not copy, modify, distribute, or create derivative works without our prior written consent.

Your use of the platform is governed by our Privacy Policy. By using our services, you agree to our collection, use, and sharing of personal information as described therein.

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform or any content provided on the platform.

We may update these Terms of Use from time to time. Your continued use of the platform constitutes acceptance of any updated terms.

We want you to be completely satisfied with our service. If you're not happy with your subscription, you may be eligible for a refund under the following conditions.

Refunds will only be issued under the following circumstances:

  • No usage of the service has occurred since the subscription was purchased.
  • The refund request is made within 14 days of the initial purchase.
  • Technical issues prevent you from using the service that we are unable to resolve within a reasonable time.

Refunds will not be issued in the following cases:

  • If any significant usage of the service is detected.
  • For partial months of service.
  • For subscription renewals after the initial purchase period.
  • If the refund request is made more than 14 days after purchase.

To request a refund, please contact our support team at support@telotree.com with:

  • Your account email
  • Date of purchase
  • Reason for refund request

We will review your request and respond within 2 business days.

Approved refunds will be processed within 7 business days and credited back to your original payment method. The time it takes for the refund to appear in your account depends on your payment provider.

You may cancel your subscription at any time, but cancellation does not automatically qualify you for a refund. Cancellations will take effect at the end of your current billing cycle.